Flamble: providing you with cost effective hardware and software solutions with a flexible and tailored-to-you service
Why agree to a maintenance contract with Flamble?
Cost
- It will cost you less than hiring your own support staff, doing it yourself, and doing nothing at all and waiting for something to go wrong.
- Flamble represents a cost effective solution with a flexible and tailored-to-you service to providing
support for your IT systems covering both hardware and software, for which you can allow for in a
budgeted, controlled manner. Choose Flamble and keep your costs low while the efficiency and
functionality of your IT systems remain high, all with a trust-focused base, so that you know that
your computer systems are in safe hands.
- We believe that we are unique among other IT consultancy enterprises in that we put in place a
series of financial penalties so that if we make an error, for instance if you request a service which
we are unable to provide within a reasonable time period, or there is a mistake in how we deal with
a problem or our recommendations to you, we cover the bill. This means that you don’t have to
pay for your loss of working time, nor our mistakes. Of course, by implementing this measure, you
can appreciate that we don’t make mistakes very often.
- We provide preventative maintenance, meaning that we will be working for you even when nothing has gone wrong, just to ensure that it does not - we consider that we have succeeded best when you never need call us. Putting these two aspects together means that Flamble strives to provide the best IT consultancy for your company possible, and more often that not, you can be sure that we achieve it.
Confidentiality
- Our Confidentiality Agreement ensures that any information that we learn from you or any other human related to your company, even a machine, stays with us and us only. For example, you may choose to give us access to your premises out of hours to allow for better service. Should you choose this, the entry keys and codes are stored, unmarked but numbered, in a key box in our vault (Flamble is based in a safe, secure locked area). The keys are only given to an employee on a job-by-job basis and this fact is logged. If the keys are lost, no identity travels with them. With Flamble, you can be sure of security, dependability, and confidentiality - and what's more important than trust?
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